Hospitality Coordinator

Responsibility Statement 

As a member of the New Horizons Ministries team, the Hospitality Coordinator helps shape how people experience our organization by creating welcoming, organized, and thoughtful environments for staff, guests, and ministry partners. 

This role serves as the first point of contact for visitors and callers and provides hands-on support for the daily rhythm of the office. The Hospitality Coordinator actively prepares for staff and ministry gatherings by assisting with food preparation, room setup, decorations, and cleanup, helping events feel warm, well-run, and aligned with NHM’s culture and mission of breaking the cycle of incarceration. 

When capacity allows, this role may assist the Communications Team with writing or design support. 

Additional tasks may be assigned by the supervisor, with consideration given to current workload and responsibilities. 

Key Result Areas 

Hospitality & First Impressions 

• Greet and welcome visitors, answer phones, and receive office deliveries 

• Help maintain a warm, orderly, and inviting office environment 

• Oversee Tuesday office lunches, including preparation and cleanup 

Office Support 

• Pick up, sort, and distribute incoming and outgoing mail 

• Monitor office supplies and cleanliness 

• Order supplies as needed and coordinate office cleaning 

Event Hospitality & Setup 

• Provide hands-on support for staff and ministry events, including room setup, decorations, food preparation, and cleanup 

• Assist with event logistics such as guest lists, registration, schedules, and facility reservations 

• Prepare and distribute materials such as schedules, name tags, and information packets 

• Coordinate food needs in collaboration with committees and individuals doing food prep  

• Communicate schedules and timelines clearly and in a timely manner 

Regular Events Include 

• Board of Directors and Executive Committee meetings 

• Staff Orientation and Orientation Follow-Up sessions 

• Staff Christmas Banquet 

• Leadership Inspiration gatherings 

• Leadership team off-sites 

• Donor Banquets 

• Assisting leadership with organizing staff and ministry farewells 

• Other staff, ministry, or donor events as needed 

Workplace Environment

Physical Conditions

• Work is performed in a temperature-controlled office environment, often in close proximity to coworkers, supporting collaboration and productivity.

Work Schedule

• Monday through Thursday: 8:00 AM to 5:00 PM
• Friday: 8:00 AM to 12:00 PM

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